How do I register my card?

You need to register your card on www.leapcard.ie to manage your account and protect your balance if your card is lost or stolen. Refunds of credit can be applied for once your card is registered in your name.


How do I load credit and tickets on to my card?

You can buy tickets/travel credit online, at any Payzone agent, at a ticket machine or through the Leap Card Top-Up App.


Online, login to your account and then follow the Top-Up steps to decide on tickets/travel and ‘collect location’ for your credit. Important: IF you have topped up online you will still need to 'collect' your credit at your chosen collection point before you can utilise it on the bus.


In Payzone agents, all you have to do is present your Student Leap Card to a sales assistant in a Payzone agent and they will load the ticket electronically to your card. You can find your local Payzone agent here. 
 

At Luas, DART and Commuter Rail ticket machines in the Dublin area.


Download the NFC enabled Android ‘Leap Card Top-Up App’. This allows you to see your balance, Top-Up and ‘collect’ your credit through your phone. Important: only NFC enabled devices. 

 

Can I transfer credit from one card to another? 

Credit cannot be transferred from different types of Leap Cards or from other peoples Leap/Student Leap Cards. However, when Student Leap Cards are about to expire you can bring your old Student Leap card to one of our express agents/ Roadshow crew and they can transfer the balance on to your new card at the time the new one is being created. You can also post in your old card and have the balance transferred by our team, if you are availing of the postal application system.

Credit can not be transferred at any other time throughout the year. Any credit remaining on a Student Leap Card can be refunded through www.leapcard.ie


What tickets are available?

You can find examples of tickets and savings in our travel providers section. For the most up to date tickets and student fares see the website of your chosen travel operator.  


How do I use the Dublin Bus Rambler ticket on my Leap card?

Simply hold your card on the validator on the right hand side as you enter the bus. You can check how many days you have left to use by checking the screen on the validator.

 

What if I have loaded a Rambler ticket onto my Student Leap Card, but I want to use pay-as-you go fares instead?

If you have travel credit on your card, you can ask the bus driver for a single fare instead of using your rambler ticket. By asking for a single fare, this does not affect the remaining number of days on your Rambler ticket. 

 

I want to PAYG. How do I top up?

Travel Credit works just like phone credit. You Top-Up your card and then the cost of your fare is deducted from your balance every time you travel.


You can Top Up your Leap Card with Travel Credit:

  • At any Payzone agent nationwide.
  • At Luas, DART and Commuter Rail ticket machines in the Dublin area.
  • Online at leapcard.ie. Please note, if you Top Up online you will need to pick up your Top Up at your designated location. This can take up to 36hrs to become available for collection. 
  • Download the NFC enabled Android ‘Leap Card Top-Up App’. This allows you to see your balance, Top-Up and ‘collect’ your credit through your phone. Important: only NFC enabled devices. 

If I Top-Up online, can I change the location for my pick up of a product/Top-Up?

No. However, note that web purchases that are not validated on the Leap Card within 21 days will be refunded directly to the card used to make payment. 


What is Capping and how does it work?


Capping means you cannot spend over a certain amount during a daily or weekly time period on Dublin Bus, Dart/Commuter Rail and Luas. The Leap Card system caps your use of Travel Credit so that once you hit the Cap value you can continue as normal but at no cost, no matter how much you have been using Dublin Bus, Luas, Dart or Commuter Rail.
The maximum daily and weekly capping rates can be found here


What are Inter City Irish Rail Services?


InterCity services run from Dublin’s Heuston and Connolly Stations to Belfast, Sligo, Ballina, Westport, Galway, Limerick, Ennis, Tralee, Cork, Waterford and Rosslare Europort. Services also run between Rosslare Europort and Limerick; Cork and Tralee; and Cork and Limerick. There are 87 InterCity stations in Ireland. Services are divided into Standard and Super standard Classes.

 

What are Commuter Rail Services?


Commuter Rail Services include all DART services and Commuter services, surrounding major cities.